Cebu Pacific, Singapore Tourism Board renew partnership to fly every Juan to Singapore

Cebu Pacific (PSE: CEB), the Philippines’ leading airline, has strengthened its partnership with the Singapore Tourism Board (STB) to help travelers reimagine the Lion City and visit Singapore.

Cebu Pacific and Singapore Tourism Board executives 

pose for a photo following the MOU signing.

CEB and STB previously signed a memorandum of understanding (MOU) in April 2022 to mark the reopening of Singapore’s borders. With the successes of the past year, both parties today renewed the MOU to intensify their collaboration to promote travel to Singapore, which is one of the top-of-mind destinations for visitors from the Philippines. Key projects in this 2023 MOU will include joint marketing and promotions, and joint business development in the areas of fly-cruise and meetings and incentive corporate groups.

STB Executive Director for Southeast Asia John Conceicao and 

Cebu Pacific Director for Marketing Michelle De Guzman join 

Juliana Kua and Candice Iyog for the media Q&A.

“We are delighted to renew our partnership with Cebu Pacific, which contributed greatly to Singapore’s strong tourism numbers for 2022,” said Ms. Juliana Kua, Assistant Chief Executive for International Group, Singapore Tourism Board (STB). “Philippines is a key market for Singapore, and the attractive promotions from Cebu Pacific will be complemented by STB’s ‘SingapoRewards’ programme, which offers a free experience for every eligible tourist to Singapore.

SingapoRewards[1] is a new programme that will provide international visitors with an opportunity to try one of nearly 40 new or “off-the-beaten-path” experiences in Singapore for free, across the whole of 2023. CEB provides strong connectivity to Singapore as it currently flies from Manila, Cebu, Davao, and starting in April, from Clark, Pampanga.

“We value this partnership with the Singapore Tourism Board. With recovery in place and our growth plans set in motion, our main goal now is to fly every Juan to exciting destination such as Singapore and enjoy all the offering in this beautiful destination that we missed doing during the pandemic,” said Candice Iyog, Chief Marketing and Customer Experience Officer of Cebu Pacific.

CEB currently flies thrice daily between Manila and Singapore, providing passengers easy access to the Lion City, to experience its famous culinary scene, see its scenic spots, engage in thrill-seeking activities, or go shopping.

Passengers from the Visayas may also conveniently reach Singapore through Cebu Pacific’s daily flights from Mactan Cebu International Airport.

CEB will also increase its Singapore flights from Davao up to 4x weekly starting on March 26, 2023. Travelers from Northern Luzon will also have a new gateway as CEB starts its daily Clark – Singapore flight on April 28, 2023.

To spur travels to Singapore, CEB travelers can book their flights for as low as PHP499 one-way base fare, exclusive of surcharges and fees on March 13 until March 15, 2023. The travel period is from June 1 to November 30, 2023.

Passengers with existing Travel Funds may use these to pay for flights and other add-ons. Apart from the Travel Fund, other payment options such as payment centers, credit or debit cards, and e-wallets may also be used.

CEB now flies to 34 domestic and 25 international destinations, spanning across Asia, Australia, and the Middle East.

[1] Redemptions and bookings can be made on the VisitSingapore app or SingapoRewards microsite at https://singaporewards.visitsingapore.com/.

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Cebu Pacific improves flexibility options for passengers: travel fund extended to two years, rebooking now unlimited

Leading Philippine carrier Cebu Pacific (CEB) has made improvements in its policies which will give passengers even more flexible booking options and peace of mind amidst travel concerns over the near term.

 

Travel Fund extended to two (2) years

Starting today, the Travel Fund will be valid for two (2) years. This can be used to book flights up to 12 months ahead, for as long as the transaction is made before expiration. Potentially, this means that customers can use their Travel Funds and fly in 2023.

The Travel Fund, or a virtual wallet with CEB equivalent to the full cost of the ticket, is an option that passengers can take if the flight was cancelled or if they wish to forego travel plans. Previously, the Travel Fund was valid for one (1) year, during which time, a passenger must use it to book a flight or pay for ancillary services such as baggage allowance. 

For customers with existing Travel Funds, the two-year validity will be applied retroactively, or from the date the fund was created. 

 

Unlimited rebooking of flights

Customers can now avail of unlimited rebooking of their flights, without paying any rebooking or change fees. Those who wish to forego travel plans or book new flights can rebook their flights as many times as possible. This will allow CEB customers to better manage their plans, depending on changes in travel restrictions or frequency of flights. Available for travel until November 30, 2020, a minimal fare difference may apply, depending on the travel date selected.

 

Options for passengers with cancelled flights

Passengers whose flights have been cancelled will continue to have the following options:  unlimited rebooking of flights within three months from the original travel date, at absolutely no cost to them—fees or fare difference are waived; availing of a full refund; or placing the full cost of the ticket in a Travel Fund, with a two-year validity.

These options are readily available and can be transacted by passengers through the “Manage Booking” portal in the Cebu Pacific website. Simply type-in the Booking Reference to access the booking online and make changes as necessary. Changes in bookings can be done up to two (2) hours before the flight.

 

Those who booked their CEB flights through travel agencies must transact with their respective agents. 

For more information, visit www.cebupacificair.com. 

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Cebu Pacific Advisory: Resumption of Flights including Manila-Incheon (Seoul)

Cebu Pacific will resume flights from Manila to Incheon (Seoul), South Korea on August 6, 2020. However, passengers will not be allowed to travel from Incheon to Manila.

 

Below is the international flight schedule of Cebu Pacific:

 

		Frequency	Est Departure
5J 18	Manila-Dubai	Every Sunday	6:55pm (Manila time)
5J 19	Dubai-Manila	Every Monday	3:30am (Dubai time)
5J 194	Manila-Incheon (Seoul)	Every Thursday	11:55am (Manila time)

 

All other Cebu Pacific international flights remain cancelled until July 31, 2020.

Passengers are reminded of the following requirements for international travel:

 

Manila-Dubai	Dubai-Manila	Manila-Incheon (Seoul)
BEFORE DEPARTURE: -Have a negative result on their PCR test report (validity: 96 hours)  -Travel and health insurance coverage valid in the UAE, as required by the Dubai Civil Aviation Authority. -Fill-up a Health Declaration Form	UPON ARRIVAL IN MANILA: -COVID-19 RT-PCR test -Mandatory quarantine procedures in approved facilities while awaiting test results -Pre-register prior to departure from Dubai to expedite airport procedures. To save time, passengers are encouraged to pre-register and fill out the Electronic-Case Investigation Form (E-CIF) online at https://e-cif.redcross.org.ph/	BEFORE DEPARTURE:   -Have a negative result on their PCR test report from a duly recognized testing center (validity: 48 hours)  UPON ARRIVAL IN INCHEON: -Mandatory 14-day quarantine at a designated government facility at expense of the traveler (Cost:                   KRW 1,400,000)

Those without any of these requirements may be denied check-in or boarding.

 

Travel regulations issued by the governments of the Philippines, the United Arab Emirates and South Korea will be implemented as necessary and applicable.

 

DOMESTIC FLIGHTS:

 

Cebu Pacific and Cebgo are operating the following domestic flights from July 28 to August 31, 2020. All other previously scheduled domestic flights that are not listed below are cancelled.

 

The limited number of flights is due to regulations issued by the Inter-Agency Task Force (IATF), as well as limitations and restrictions set by the concerned local government authorities/units.

Local authorities may have specific requirements and regulations, depending on the destination. Guests are STRONGLY URGED to check with the concerned LGU first and select destinations that are closest to their residences. Passengers may be asked to provide their complete addresses prior to travel date. Providing inaccurate information or incomplete requirements may result in denied boarding of the flight.

Route	Frequency
LUZON Cebu-Clark-Cebu	Sat (August 1); Every Tue (August 4 to 30)
Manila-Cauayan-Manila	Every Tue / Thu / Sat (Until July 31, 2020); Every Tue / Thu / Sat / Sun (Starting August 1, 2020)
Manila-Legazpi-Manila	Every Tue / Thu / Sat / Sun (Until July 31, 2020)
Manila-Masbate-Manila	Every Mon / Wed / Fri (Starting August 1, 2020)
Manila-Puerto Princesa-Manila	Every Mon / Thu
Manila-San Jose-Manila	Every Tue / Sat
Manila-Tablas-Manila	Every Wed / Sun (Until July 31, 2020)
Manila-Virac-Manila	Every Mon / Fri
VISAYAS Bacolod-Manila	Every Tue / Thu / Sat (Until July 31, 2020)
Manila-Cebu-Manila	1x daily (Until July 31, 2020); 10x weekly (Starting August 1, 2020)
Manila-Dumaguete-Manila	Every Wed (Until July 31, 2020); Every Wed / Thu (Starting August 1, 2020) Ensure compliance with LGU requirements before travelling
Iloilo-Manila	Every Thu (Until July 31, 2020)
Manila-Kalibo-Manila	Every Wed / Sat
Manila-Ozamiz-Manila	Every Tue / Thu / Sat
Manila-Roxas-Manila	Every Tue / Thu / Sat (Until July 31, 2020) Ensure compliance with LGU requirements before travelling
Manila-Tacloban-Manila	1x daily (until July 31, 2020); 2x daily (Starting August 1, 2020)
MINDANAO Manila-Butuan-Manila	Every Mon / Wed / Fri / Sun Ensure compliance with LGU requirements before travelling
Manila-Cagayan de Oro (Laguindingan)-Manila	2x daily (Until July 31, 2020); 18x weekly (Starting August 1, 2020)
Manila-Cotabato-Manila	1x daily
Manila-Davao-Manila	Every Mon / Wed Ensure compliance with LGU requirements before travelling
Cebu-Davao-Cebu	Every Tue
Manila-Dipolog-Manila	1x daily
Manila-General Santos-Manila	Every Mon / Thu
Manila-Pagadian-Manila	1x daily (Until July 31, 2020); 10x weekly (Starting August 1, 2020)
Manila-Zamboanga-Manila	Every Wed / Fri Ensure compliance with LGU requirements before travelling

 

Updated flight schedules may be checked via the Cebu Pacific website, https://bit.ly/CEBFlightSchedules

We encourage passengers to manage their bookings online via our website, https://bit.ly/CEBmanageflight. Passengers on cancelled flights may choose to place the full cost of the ticket in a Travel Fund valid for two (2) years; full refund; or opt to rebook to any other travel date within three (3) months, free of charge.

This is a developing situation hence we need to have an agile approach to our network schedule. It may be necessary for us to add or cancel flights at the last minute given the fluidity of directives from the national and local government authorities.

We will provide updates through our website and official social media accounts and endeavor to inform our passengers in a timely manner.

We encourage guests to check the email addresses and contact numbers they provided upon booking for updates on their flights. Passengers who booked through travel agencies or any other third party are strongly urged to check with them for information regarding their flights before their travel dates.

Before going to the airport, please check for real-time Flight Status on our website https://bit.ly/CEBFlightStatusCheck. Do not go to the airport unless you have verified and confirmed your flight schedule.

For more information, frequently asked questions may be found here:  https://bit.ly/CEBfaqs

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STB and Traveloka’s “Let’s Go Around Singapore Lah!” booklet, designed for savvy travelers

Pinoy travelers looking to kick off their year of adventures with a trip to Lion City can find inspiration from the “Let’s Go Around Singapore Lah!” travel booklet – a specially-curated booklet created by the Singapore Tourism Board (STB) and Traveloka, the region’s leading digital travel, lifestyle, and financial services booking platform. The travel booklet was designed for tourists to discover more of Singapore’s hidden gems, popular attractions, and unique experiences. Filled with vouchers to help savvy tourists make the most of their trip, the travel booklets are up for grabs at Singapore Visitor Centres (SVCs) at Orchard gateway, Kampong Glam, and Funan.

From the hip, eclectic neighborhood in Kampong Glam to the biggest shopping malls along Orchard Road, Singapore has many exciting places for tourists to visit. Inspiring travelers to uncover some of these must-see attractions, the travel booklet directs tourists to locations across Singapore by using QR codes.

  

 Within the travel booklet are many vouchers, amounting to S$15 each, along with fun facts, travel tips, and recommendations of Singapore’s best-kept secrets including lesser-known attractions and activities like the National Orchid Garden and the Tiger Brewery tour which can be booked from the Traveloka Xperience.

Since April 2019, STB and Traveloka have launched 6 campaigns across different countries to show the diverse and limitless possibilities in Singapore. The number of Singapore offerings on Traveloka’s platform has increased to over 200 product listings today.

“The Singapore Tourism Board is pleased to support Traveloka in promoting local offerings to visitors through the various SVCs. Southeast Asia is a key market for STB, with Indonesia, Malaysia, the Philippines, Thailand and Vietnam consistently within Singapore’s top 15 visitor source markets,” said Mr. John Gregory Conceicao, Executive Director of Southeast Asia, Singapore Tourism Board. “Through this collaboration – and the larger STB-Traveloka MOC – we hope to encourage Southeast Asian visitors to spend more time in Singapore, and to explore offerings and experiences that they may not initially have been aware of.”

Terry Santoso, head of Marketing of Traveloka Xperience also shared, “This partnership further underscores Traveloka’s commitment to promoting tourism across the region. Since launching in Indonesia in 2012, Traveloka has evolved to become a discovery platform where Traveloka Xperience not only provides consumers with a way to book travel to their favorite destinations, but it also serves as a one-stop solution for consumers to enrich their journey through various engaging activities.”

The “Let’s go Around Singapore Lah!” travel booklet will be available at the three SVCs below until November 15, 2020:
 ● SVC Orchard: 216 Orchard Rd, orchardgateway@emerald, Singapore 238898
 ● SVC Funan: 107 North Bridge Road Basement 2, Singapore 179105
 ● SVC Kampong Glam: 55 Bussorah Street, Singapore 199471

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Amazing travel deals await with Traveloka’s Su-Paw Sale

There’s no reason to miss out on the opportunity to get on a plane and travel the world with Traveloka’s biggest promo yet, the Su-Paw Sale! On October 25, Traveloka users can enjoy up to 50% discounts on flights, accommodations, and activities and attractions too. 

Southeast Asia’s leading online travel platform introduces the Su-Paw Sale in line with its ongoing Petfluencer campaign, which highlights that ease of making all types of travel arrangements via Traveloka; so easy that even your favorite furry friend can do it. 

On Friday, October 25, from 10:00 am onwards, Traveloka app users can browse through all destinations and travel periods and enjoy discounted flight bookings with as much as 50% off, up to a maximum of P10,000. 

Sample booking:

 Screenshots from Seat Sale PH

Meanwhile, discounts for hotels and accommodation will also be up for grabs! Users can get up to 40% off, or up to P1,500, for a minimum spend of P3,000 from 6 - 8 pm only. And then specifically for in-app use for hotels, people can enjoy up to P1,250 off their hotels bookings of three nights. Those who are looking to book for 2 nights can also avail of up to 25% off. 

Complete the package by taking advantage of cut-rate offerings of Traveloka’s Xperience. First time users can avail 25% off activities and attractions with a minimum spend of P2,000, while existing users can get 20% for a minimum spend of P1,500. 

These awesome discounts are available for a limited time only, so get on Traveloka and be among the lucky users to avail of these one-time promos. 

With Traveloka, you can fly, stay and play the easy way—with just one app to tap. 

It’s not just any sale, it’s Traveloka’s Su-Paw Sale! To learn more about these amazing travel deals, download the Traveloka app from the Google Play store on Android or from the App Store on iOS today. 

Traveloka, which is available online or as a downloadable app on the Google Playstore and the Apple App Store, provides a wide range of travel needs in one platform—from flights, hotels, and trains; to flight+hotel packages; attractions & activities; and more—enabling customers to create moments together with their friends or loved ones.

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