I ordered a product on this online store
called TCAT last July 15 expecting to receive it on or before Friday. I have
never tried this online store but I thought I should give it a shot. Called
their hotlines to make sure the product arrives on time and continued to wait
and cross my finger that it will arrive on Friday.
Here comes Friday, very disappointed with
the delivery man. He then sent me a message asking where my building in BGC is
located. I replied late because I was in a meeting. He then replied after my
text that he is in Pasay already and that he will deliver it on Monday, saying
he waited 20 minutes. My question is if he planned for me to go down from my
office building to meet him, he should've informed me but he did not, he just
said he was on his way and asked for the street where my building is. If he
really waited for 20minutes, would he not try to missed call or anything aside
from text? See, I would've been patient with this if I did not really need to
use this product this weekend. But I need it so I am kind of disappointed.
Unlike other deliveries from other online stores (believe me when I tell you, I’ve
tried many online stores already), the delivery person informs me ahead if he
will wait outside the building or deliver it in the office itself. That was pretty
discouraging since I paid 55 for delivery not knowing that it would be less
hassle and faster to get the product myself in their Makati branch than rely on
your delivery system.
But this is the way it goes. Customer is
not always right but a loophole in a system makes good customers become an a**.What
a shame. I should've picked it up myself and avoid being disappointed.
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